Terms of Use
Mayhawk Website Terms of Use
Legal Information & Notices
PLEASE READ THESE TERMS OF USE (“TERMS OF USE”) CAREFULLY BEFORE USING ANY MAYHAWK SITE AND PLATFORM.
Ownership of Site
These Terms and Conditions of Use (the “Terms of Use”) apply to the online Mayhawk website and store located at www.mayhawk.com, and all associated sites and subdomains linked to www.mayhawk.com by Mayhawk, its subsidiaries, and affiliates, including Mayhawk sites worldwide (collectively, the “Site” or “Platforms”). The Site is the property of Mayhawk Ltd (“Mayhawk”) and its licensors.
By accessing or using the Site, you agree to these Terms of Use.
Agreement to Terms of Use
These Terms of Use create a legally binding agreement between you and Mayhawk (which we may refer to as “Mayhawk”, “MAYH”, “we”, “us” or “our”) regarding your use of the Site. You are only eligible to use the Site if you are of legal age in your country or if you have consent from your parent or guardian.
If you do not agree, please refrain from using the Site and Platforms.
Visitors to the Site agree that their use of the Site is at their own sole risk.
Terms of Use
Mayhawk reserves the right, at its sole discretion, to modify, add, or remove portions of these Terms of Use at any time. It is your responsibility to review these Terms of Use periodically for any changes. Your continued use of the Site after changes have been posted signifies your acceptance of the modified Terms of Use. As long as you comply with these Terms of Use, Mayhawk grants you a personal, non-exclusive, non-transferable, limited privilege to access and use the Site.
Any updates to the Terms will be effective upon publication on the Site.
You affirm that any information you provide when registering on the Site is accurate and not misleading. It is your responsibility to notify our customer service team of any changes to this information. Mayhawk may, at its discretion, deny you access to the Site at any time, especially if it believes your use violates any laws, rights of third parties, or these Terms of Use, or if your behaviour is deemed disrespectful.
These Terms of Use also govern your access to and use of the Site, including any orders submitted for products or services available for purchase through the Site.
Terms of Sale. By making any purchase with us, you also agree to the Terms of Sale policies that apply in your country or region.
Privacy Policy. Our Privacy Policy describes the collection and use of personal information on the Site and applies to your use of the Site.
Cookie Policy. Our Cookie Policy describes the use of cookies on the Site and applies to your use of the Site.
Please note that these Terms do not affect your statutory rights as a consumer. For further information on your statutory rights, you may consult your local Trading Standards Office or Citizens Advice Bureau, or their equivalent in your country or region.
By accessing the Site you confirm your agreement with these Terms of Use. If you do not agree with these Terms of Use, please stop using and accessing the Site immediately.
Content & Intellectual Property
The content and intellectual property on this Site are protected by applicable copyright laws and treaties worldwide. All rights are reserved.
Mayhawk’s innovation is embodied in its Intellectual Property, including Patents, Trademarks, and Copyrights. Mayhawk values uniqueness, invention and innovation, and respects intellectual property. To learn more about Mayhawk’s Intellectual Property, please click on this link: mayhawk-intellectual-property.
All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork, and computer code (collectively, the “Content”), including but not limited to the design, structure, selection, coordination, expression, “look and feel,” and arrangement of the Content on the Site, is owned, controlled, or licensed by Mayhawk. This Content is protected by trade dress, copyright, patent, trademark laws, and other intellectual property rights.
The “Mayhawk” and “MAYH” trademarks, alongside all other marks, trade names, service marks, brand names, and logos appearing on our products, Site, accessories, or packaging (collectively, the “Trademarks”), are the exclusive property of Mayhawk or its licensors.
These rights are protected by global trademark laws and treaties.
Mayhawk reserves all rights not expressly described in these Terms.
Except as expressly provided by these Terms of Use, no part of the Site or its Content may be reproduced, republished, uploaded, posted, publicly displayed, encoded, transmitted, or distributed in any way for any commercial enterprise without Mayhawk’s prior written consent. Unauthorised use of the Content may constitute a breach of copyright, trademark or other intellectual property laws and may subject you to criminal or civil charges and penalties.
Uploaded Content
Some parts of the Site and other social media platforms allow you to post photos, videos, comments, and other content, which we refer to as “User Content”. We’re really excited to have you contribute to the Mayhawk community, and we want to encourage this interaction. So here are a few basic rules:
Only post User Content to the Platform if you have all permissions and rights needed to make that User Content available, including from any individuals who appear or are mentioned in your User Content.
User Content is owned by you or whoever created it, but when you post User Content you license it to Mayhawk. Any material uploaded by you to the Site or other social media platforms connected to Mayhawk will be considered non-confidential and non-proprietary.
Mayhawk has the right to use, reproduce, distribute, modify, and disclose such material to third parties for any purpose. We also reserve the right to disclose your identity to any third party alleging infringement of their intellectual property or privacy rights due to material you post or upload.
To the extent allowed by applicable law, we are not responsible for your interactions with other users of the Site or other social media platforms, or any damage or harm you may experience because of these interactions.
Mayhawk is not responsible for the content or accuracy of any user-generated materials and User Content. You agree to indemnify Mayhawk against any claims arising from your use of the Site or social media platforms. Mayhawk reserves the right to remove any User Content at its discretion.
Your Use of the Site
You may not use any automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Site or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the Site or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Site. Mayhawk reserves the right to bar any such activity.
You may not attempt to gain unauthorised access to any portion or feature of the Site, or any other systems or networks connected to the Site or to any Mayhawk server, or to any of the services offered on or through the Site, by illegitimate means.
You may not probe, scan or test the vulnerability of the Site or any network connected to the Site, nor breach the security or authentication measures on the Site or any network connected to the Site.
You agree that you will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Site or Mayhawk’s systems or networks, or any systems or networks connected to the Site or to Mayhawk.
You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Site or any transaction being conducted on the Site, or with any other person’s use of the Site.
Other Terms and Conditions
Purchases
Terms of Sale. By making any purchase with us, you also agree to the Terms of Sale policies that apply in your country or region.
Purchase of products & services. Additional terms and conditions may apply to purchases of goods (Products) or services (Services) and to specific portions or features of the Site, including contests, promotions or other similar features, all of which terms are made a part of these Terms of Use by this reference. You agree to abide by such other terms and conditions, including where applicable representing that you are of sufficient legal age to use or participate in such service or feature.
Mayhawk’s obligations, if any, with regard to its Products and Services are governed solely by the agreements pursuant to which they are provided, and nothing on this Site should be construed to alter such agreements.
Mayhawk may make changes to any Products or Services offered on the Site, or to the applicable prices for any such Products or Services, at any time, without notice. The materials on the Site with respect to Products and Services may be out of date, and Mayhawk makes no commitment to update the materials on the Site with respect to such Products and Services.
Cancelations and Returns
Should you wish to cancel or return any Products, you may only do so in accordance with our Returns & Cancellation Policy. This Returns & Cancellation Policy does not affect your statutory rights as a consumer (including, where applicable, your rights under applicable distance selling legislation or e-commerce regulations in the territory to which the Product is shipped). For more information on your statutory rights, contact your local Trading Standards Office or Citizens Advice Bureau or the equivalent in your country or region.
Please note that you will not be entitled to cancel or return certain Products. For example, for hygiene and safety reasons, we are unable to accept returns for opened food items. This does not affect your statutory rights.
Data Protection & Privacy
Privacy Policy. Our Privacy Policy describes the collection and use of personal information on the Site and applies to your use of the Site.
Mayhawk’s Privacy Policy and Cookie Policy applies to use of this Site, and those terms are made a part of these Terms of Use by this reference. By placing an order or visiting our Site you agree and understand that we may collect, use, store and process your personal data in accordance with our Privacy Policy. Mayhawk fully respects the privacy of individuals who access and use the Site. For details on the manner in which we use cookies, the type of information we collect, how and for what purpose, we use your information please see our Cookie Policy.
You can access other sites via links from the Mayhawk Site. These sites are not under our control and we are not responsible in any way for any of their contents or their data and privacy policies.
Security, Accounts and Passwords
By using the Site, you acknowledge and agree that Internet transmissions are never completely private or secure. You understand that any message or information you send to the Site may be read or intercepted by others, even if there is a special notice that a particular transmission (for example, credit card information) is encrypted.
Certain features or services offered on or through the Site may require you to open an account (including setting up a Mayhawk ID and password). You are entirely responsible for maintaining the confidentiality of the information you hold for your account, including your password, and for any and all activity that occurs under your account as a result of your failing to keep this information secure and confidential.
You agree to notify Mayhawk immediately of any unauthorised use of your account or password, or any other breach of security. You may be held liable for losses incurred by Mayhawk or any other user of or visitor to the Site due to someone else using your Mayhawk ID, password or account as a result of your failing to keep your account information secure and confidential.
You may not use anyone else’s Mayhawk ID, password or account at any time without the express permission and consent of the holder of that Mayhawk ID, password or account. Mayhawk cannot and will not be liable for any loss or damage arising from your failure to comply with these obligations.
Unsolicited Idea Submission & Feedback Policy
Any feedback or content you provide at this Site shall be deemed to be non-confidential.
Mayhawk or any of its employees do not accept or consider unsolicited ideas, including ideas for new or improved products, designs, artwork, recipes, product enhancements, processes, methods, materials, ingredients, techniques, marketing plans, advertising campaigns, new promotions, or new product names. Please do not submit any unsolicited ideas, original creative artwork, food items, materials, suggestions or other works (“submissions”) in any form to Mayhawk or any of its employees.
The sole purpose of this policy is to avoid potential misunderstandings or disputes when Mayhawk’s products, recipes, ingredients, processes, artwork, designs, methods or marketing strategies might seem similar to ideas submitted to Mayhawk. If, despite our request that you not send us your ideas, you still submit them, then regardless of what your letter or process of submission says, the following terms shall apply to your submissions.
You understand that any comments, feedback or ideas you send us are provided on a non-confidential basis and you grant to Mayhawk a perpetual, worldwide licence to use all comments, feedback and ideas you may share with us, without notice, compensation or acknowledgement to you, for any purposes whatsoever, including, but not limited to, developing, manufacturing and marketing products and services and creating, modifying or improving products and services.
In summary you agree that: (1) your submissions and their contents will automatically become the property of Mayhawk, without any compensation to you; (2) Mayhawk may use or redistribute the submissions and their contents for any purpose and in any way; (3) there is no obligation for Mayhawk to review the submission; (4) there is no obligation to keep any submissions confidential; and (5) Mayhawk shall be free to use such information on an unrestricted basis.
Feedback
At Mayhawk we do welcome and encourage your feedback, regarding many areas of Mayhawk’s existing business, so that we may improve our products and services and understand our customers better. If you want to give us your feedback, and we hope you do, we simply request that you send it to us using the form found at mayhawk.com/contact-us. Please provide only specific feedback on Mayhawk’s existing products or marketing strategies so that we can learn how to best to serve you and improve our products and services.
Disclaimers
MAYHAWK DOES NOT PROMISE THAT THE SITE OR ANY CONTENT, SERVICE OR FEATURE OF THE SITE WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THE SITE WILL PROVIDE SPECIFIC RESULTS. THE SITE AND ITS CONTENT ARE DELIVERED ON AN “AS-IS” AND “AS-AVAILABLE” BASIS.
ALL INFORMATION PROVIDED ON THE SITE IS SUBJECT TO CHANGE WITHOUT NOTICE. MAYHAWK CANNOT ENSURE THAT ANY FILES OR OTHER DATA YOU DOWNLOAD FROM THE SITE WILL BE FREE OF VIRUSES OR CONTAMINATION OR DESTRUCTIVE FEATURES. MAYHAWK DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
MAYHAWK DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE SITE AND/OR ANY MAYHAWK SERVICES.
YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE SITE AND ANY LINKED SITES. YOUR SOLE REMEDY AGAINST MAYHAWK FOR DISSATISFACTION WITH THE SITE OR ANY CONTENT IS TO STOP USING THE SITE OR ANY SUCH CONTENT. THIS LIMITATION OF RELIEF IS A PART OF THE BARGAIN BETWEEN THE PARTIES.
The above disclaimer applies to any damages, liability or injuries caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction of or unauthorised access to, alteration of, or use, whether for breach of contract, tort, negligence or any other cause of action.
Visitors to the Site agree that their use of the Site is at their own sole risk.
Mayhawk reserves the right to do any of the following, at any time, without notice: (1) to modify, suspend or terminate operation of or access to the Site, or any portion of the Site, for any reason; (2) to modify or change the Site, or any portion of the Site, and any applicable policies or terms; and (3) to interrupt the operation of the Site, or any portion of the Site, as necessary to perform routine or non-routine maintenance, error correction, or other changes.
Indemnity
You agree to indemnify and hold Mayhawk, its officers, directors, shareholders, predecessors, successors in interest, employees, agents, subsidiaries and affiliates, harmless from any demands, loss, liability, claims or expenses (including lawyer’s fees), made against Mayhawk by any third party due to or arising out of or in connection with your use of the Site.
Our failure to insist upon or enforce any provision of these terms of service shall not be construed as a waiver of any provision or right of Mayhawk.
The information contained in this Terms of Use is subject to change without notice.
These terms and conditions are governed by English law and the parties agree to submit to the exclusive jurisdiction of the English courts.
Copyright © Mayhawk Ltd. All rights reserved.
Mayhawk Ltd, Mayhawk Barn, Alvington, GLOU GL156AF, UK.
Registered in England
Registered No: 14425023
Updated by The Mayhawk Legal Team on Oct. 17, 2024