Mayhawk Cookie Policy

Mayhawk is committed to your privacy.

Please read our customer Privacy Policy for a clear explanation of how we collect, use, disclose, transfer, and store your information.

We take your online privacy very seriously. We only use cookies (very small data files) to help with monitoring the functionality of our Site and increasing the customer usability of our Site.

We do not use Third Party (external analytics companies) to track your browsing history across other platforms. We only use ‘Strictly Necessary’, ‘Performance’ and ‘Functionality’ cookies, these categories are based on the guidelines found in the ICC UK Cookie guide.

You are not required to accept the “cookie” data files that our web server has initiated, you can do this by refusing the request in your browser through the settings. However, if you choose not to accept cookies from our server it means that we will not be able to provide you with our products or services, or be able to respond to requests or queries that you may have, and some parts of our websites will become unavailable to you.

If you want to disable cookies in your web browser please check with your provider to find out how to disable and block cookies. In many instances you can just go to your web browser’s Preferences and then to the Privacy pane and choose to block cookies.

What cookie data we collect

We collect non-identifiable, (non-personal) anonymous data through the use of “cookies” when people are browsing and using our online services and website.

User Experience Data.

These cookies help us to better understand trending aggregated user behaviour, including for security and fraud prevention purposes, they also tell us which parts of our websites people have visited, and facilitate and measure the effectiveness of our advertisements, emails, newsletters and web searches.

Usage Data.

We collect non-personal anonymous data about your activity on and use of our website and services, including product interaction, shopping-bag interaction, and other usage data.

Mayhawk’s use of Cookies

What are cookies? Cookies are small files of information that our web server generates and sends to your web browser for several important purposes. For example, cookies enable you to use our e-commerce ‘shopping bag’ and to personalise your experience on our sites. They give us aggregated ‘trending data’ and insights into user behaviour so we can improve our website, services, communications and products.

In summary we primarily use cookies to allow the user of our Site access to modern e-commerce features, to track the usage of people on the Site, (and only within the Site) to improve functionality, and log interactions with our e-Newsletter communications to understand our customers’ preferences and experiences. The analysis of this aggregated data helps us improve as a company and offer a more streamlined and enhanced user experience.

The information these cookies collect will not personally identify you, and they are not used to track your browsing activity on non-Mayhawk websites.

We use the following categories of cookies on our websites and other online services and emails:

Category 1 — Strictly Necessary Cookies
These cookies are essential to enable you to browse around our websites and use their features. Without these cookies, e-commerce services like shopping bags and e-billing cannot be provided.

Category 2 — Performance Cookies
These cookies collect information about how people use our websites — for instance, which pages people go to most. This data may be used to help optimise our websites and make them easier for people to navigate. These cookies don’t collect information that identifies you. All information these cookies collect is aggregated and therefore anonymous.

Category 3 — Functionality Cookies
These cookies allow our websites to remember choices you make while browsing. For instance, we may store your geographic location in a cookie to ensure that we show you our website localised for your area. They may also be used to keep track of what featured products or videos have been viewed to avoid repetition. The information these cookies collect will not personally identify you, and they cannot track your browsing activity on non-Mayhawk websites. They are there to help meet your preferences and serve greater functionality to your needs on our websites.

Protection of data collected by Mayhawk

At Mayhawk, we believe in carefully analysing the risks to the data we hold. We use administrative, technical, and physical safeguards to protect all data we collect, taking into account the nature of the data, the processing, and the threats posed. We are constantly working to improve on these safeguards to help keep all data we collect secure.